Privacy Policy
Your trust is our priority. Here's how we protect your data.
Last Updated: 28 December, 2025
Welcome to Tripvexa! We're an AI-powered travel planning platform that helps you discover and plan amazing trips. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services.
At Tripvexa, we believe in transparency. We're committed to protecting your privacy and giving you control over your data. By using our platform, you agree to the practices described in this policy.
Information We Collect
Information You Provide Directly
- •Account Information: When you create an account, we collect your email address, name, and profile information. If you sign up using Google, we receive your basic profile information from Google.
- •Search Queries: When you search for destinations, we collect your travel preferences, budget, dates, and interests to provide personalized recommendations.
- •Saved Trips: If you save destinations or create trip itineraries, we store this information in your account for cross-device access. Anonymous users' data is stored locally in the browser.
- •Contact Information: If you reach out to us via our contact form or email, we collect your name, email address, and message content.
Information Collected Automatically
- •Device Information: We collect information about your device, including browser type, operating system, IP address, and device identifiers.
- •Usage Data: We track how you interact with our platform, including pages visited, search patterns, clicks, and time spent on different sections.
- •Location Data: With your permission, we may collect your approximate location to provide relevant destination recommendations and local content.
- •Cookies and Tracking: We use cookies, pixels, and similar technologies to remember your preferences, analyze traffic, and improve our services.
Account & Authentication
Tripvexa offers optional account creation for enhanced features:
🔐 Authentication Methods
- •Email Authentication: Create an account with your email address. We store your email securely and use it for account recovery and important notifications.
- •Google Sign-In: Sign in using your Google account for convenience. We receive your name, email, and profile picture from Google. We do not access your Google contacts, calendar, or other Google services.
👤 Anonymous vs. Registered Users
- •Anonymous Users: You can browse Tripvexa without an account. Your preferences and saved trips are stored locally in your browser using localStorage.
- •Registered Users: Creating an account enables cross-device access, cloud-synced trips, and personalized recommendations. Your data is stored securely in our database.
How We Use Your Information
We use the information we collect for the following purposes:
- ✔Provide Our Services: To deliver personalized travel recommendations, show real-time flight and hotel prices, and generate custom itineraries based on your preferences.
- ✔Improve User Experience: To analyze usage patterns, understand user behavior, and continuously improve our AI algorithms and platform features.
- ✔Account Management: To manage your account, authenticate your identity, sync your data across devices, and provide account recovery.
- ✔Communication: To respond to your inquiries, send important updates about our services, and provide customer support.
- ✔Analytics and Research: To understand how users interact with our platform, identify trends, and develop new features.
- ✔Security and Fraud Prevention: To protect our platform, users, and partners from abuse, fraud, and security threats.
- ✔Legal Compliance: To comply with applicable laws, regulations, and legal processes.
How We Share Your Information
We do not sell your personal information. We may share your data in the following limited circumstances:
- •Travel Partners: When you click on booking links, you may be redirected to our affiliate partners including Klook, Yesim, Welcome Pickups, and booking platforms via Travelpayouts. These partners have their own privacy policies.
- •Authentication Providers: If you use Google Sign-In, we interact with Google's authentication services. Google's privacy policy applies to information they collect.
- •Service Providers: We work with trusted third-party service providers who help us operate our platform, including:
- • Supabase: Database hosting and authentication services
- • Vercel: Website hosting and analytics
- • Google: Maps and Places API for location data
- • Resend: Email delivery services
- •Legal Requirements: We may disclose information if required by law, subpoena, court order, or governmental request, or to protect our rights and safety.
- •Business Transfers: If Tripvexa is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security & Retention
We take data security seriously and implement appropriate technical and organizational measures to protect your information:
- 🔒Encryption of data in transit (HTTPS) and at rest
- 🔒Secure authentication with industry-standard protocols
- 🔒Row Level Security (RLS) policies for database access control
- 🔒Regular security audits and vulnerability assessments
- 🔒Secure cloud infrastructure with reputable providers
We retain your information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.
Your Privacy Rights
You have important rights regarding your personal information:
- →Access: Request a copy of the personal information we hold about you.
- →Correction: Ask us to correct inaccurate or incomplete information.
- →Deletion: Request deletion of your account and personal data (subject to legal obligations).
- →Opt-Out: Disable cookies through your browser settings or opt-out of analytics tracking.
- →Portability: Receive your data in a structured, machine-readable format.
- →Disconnect OAuth: Revoke Google Sign-In access through your Google account settings at any time.
To exercise any of these rights, please contact us at connect@tripvexa.com.
Children's Privacy
Tripvexa is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
International Data Transfers
Tripvexa is based in India, and your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction.
When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you by updating the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we're protecting your information.
Questions About Privacy?
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to reach out:
Email: connect@tripvexa.com
Related Pages: